Terms and Conditions

UK TERMS AND CONDITIONS

PRICES

All prices are correct at time of going to press (July 2017) and are shown in GBP exclusive of VAT which will be added at the current rate. We reserve the right to make adjustments in the case of error or forces outside of our control.

TERMS

Our terms for existing credit customers are strictly 30 days. Accounts more than sixty days overdue will automatically be passed to our legal representatives for collection and interest and court fees will be added to the invoice. Back orders or new orders will not be processed when an account is overdue. New customers will be supplied on a pro-forma basis. Pro-forma orders will be kept open for 15 days but cancelled after that time if no payment or correspondence received.

PAYMENT

Payment can be made by credit or debit card, bank transfer or cheque made payable to Grand Illusions. For payment by Debit or Credit Card, please telephone the office on 01747 858300.

Account Name: Grand Illusions

Account Number: 91294423

Sort Code: 40-41-01

UK MAINLAND

Minimum first order is GBP 300 net.

Carriage will be free on orders over GBP 450 unless the order includes furniture, mirrors or large/heavy items, when there will be a carriage charge of GBP 30 as a contribution towards the cost of delivery.

Orders under GBP 450 with no mirrors/furniture will incur a charge of GBP 15 for delivery.

Orders over GBP 1000 will be delivered free of charge.

SCOTTISH ISLANDS AND NORTHERN IRELAND

Minimum order value must be GBP 450. All orders will incur a standard carriage charge of GBP 30 or GBP 70/pallet.

For deliveries to Eurozone, please see our Euro Terms & Conditions.

ARTISAN STYLE

Due to the nature of the style and manufacturing process of Grand Illusions products, our items may have slight variations in shape, weight, size or colour.

DAMAGES/SHORTAGES

Any damages/shortages should be reported by fax or email within 3 days of delivery.

 

EUROPEAN TERMS AND CONDITIONS

PRICES

All prices are correct at time of going to press (July 2017) and are shown in Euros exclusive of VAT, which will be added at the current UK rate of 20% unless we are provided with a valid VAT/IVA number.

We reserve the right to make adjustments in the case of error or forces outside of our control.

TERMS

All non UK orders will be supplied on a pro-forma basis and once payment has been received, the order will be despatched.

Pro-forma orders will be kept open for 15 days but cancelled after that time if no payment or correspondence received.

PAYMENT

Payment can be made by bank transfer or cheque made payable to Grand Illusions.

HSBC Exeter & Torquay Commercial Branch

Account Name: Grand Illusions

IBAN: GB64 MIDL 4005 1571 7776 66

BIC: MIDLGB22

Account Number: 71777666

MINIMUM ORDER VALUE

Minimum order value must be EURO 600.

CARRIAGE CHARGES

All orders will incur a standard carriage charge of EURO 70/pallet.

ARTISAN STYLE

Due to the nature of the style and manufacturing process of Grand Illusions products, our items may have slight variations in shape, weight, size or colour.

DAMAGES/SHORTAGES

Any damages/shortages should be reported by fax or email within 3 days of delivery.