Privacy Policy
Privacy and Data Protection Policy for www.grandillusions.co.uk
Data Protection Law
This web site (www.grandillusions.co.uk) is an online service of
Clickedyclick a licenced owner and stockist of grandillusions.co.uk
(in the rest of this policy Clickedyclick is referred to as the circumstances
require as “we/us/our”).
Since this website is principally aimed at the worldwide markets
we cannot guarantee that it accords with local laws of other countries
(though we will try to make sure that it does).
We make a commitment to protect your privacy and promise only to
use information collected about you in accordance with the Data Protection
Act 1998 and the European Directive on Privacy and Electronic Communications
(2002/58/EC) and other laws and regulations that may come into force
from time to time.
Our use of your data.
When you register or place an order with us, we may ask you for certain
information and you may submit personal data to us (for example your
name, phone number, postal address, email address, contact and bank
and/or credit card details). We may also record the type of products
that you are interested in and which products you purchase as well
as traffic patterns and site use of all visitors to our site. This
information will be kept securely in accordance with our internal
security policy and may be used to:
(a) process any order you may place;
(b) provide you with an up to date, efficient, and reliable service;
(c) send you information on our products including special offers;
(d) help fraud prevention i.e. we check card details with our credit
agency and reserve the right to refuse any order on that basis (your
credit rating can be checked for a nominal fee with the main UK agencies
Equifax and Experian);
(e) open and run your account;
By placing an order with us or by registering for further information
you will supply personal information to us and by doing so you agree
to the use of such personal information as set out above.
Marketing Communications
If you have used the www.grandillusions.co.uk site before or have
registered your interest with Grandillusions before it is possible
that we have some personal information already and it is being used
to contact you about offers, events, items or related activities that
you may find useful. If you are an existing customer we will continue
to keep you informed unless you tell us not to.
If you are a new customer we will give you the choice (for example
once you have registered your interest) whether or not you want us
or other relevant and reputable companies to contact you about future
offers, events and new products or related activities that you may
find useful. We will not bombard you with emails, but we would like
to keep you informed of any developments at Grand Illusions.
We do not sell, trade or rent your personal information to other
companies but from time to time we may want to share data with other
reputable companies within the European Union who may have interesting
offers and information for you.
We will not send you any marketing emails or pass your information
on to third parties unless you give us your consent, unless we have
it already.
During your visit to the site you may be asked to check certain boxes
in order to proceed. Where requested please therefore check the relevant
box marked:
“I would like to receive information about Grand Illusions
products and promotions Grand Illusions in future”
“I would like to receive information from relevant third parties”
if you would like us to pass the information on to third parties.
Cookies
“Cookies” are a means by which information relating to
your Internet activity (such as whether you have visited the Grand
Illusions website before) is recorded on your computer and used by
us to improve our website and the products and services available
to you.
We do not use Cookies anywhere on our website.
Your Privacy
If you have any questions or comments about privacy or the Grand
Illusions privacy policy, or if you already have submitted information
that you do not wish us to have or if you think that Grand Illusions
has cookies or data about you that you do not want us to use or that
is incorrect please contact us at the address below, by telephone
(01747 854092) during UK office hours or email info@grandillusions.co.uk
and the information will be corrected as soon as possible or removed
from our database as you request.
Clickedyclick hope that your visit to this website is a pleasant
and enjoyable one. If you have any comments that you would like to
make then in the first instance please contact Nick Ronald on 01747
854 092 or by email at info@grandillusions.co.uk,
who will endeavour to assist you.